1. Who we are
GT-ARAZAJ Group Ltd. is a Ghanaian multidisciplinary company with its registered office at ECG 031/C, Near Irrigation Farm, Bortianor Road, Ga South Municipal, Greater Accra Region, Ghana. For this website, GT-ARAZAJ is responsible for deciding how personal information is collected and used.
2. Information we may collect
Depending on how you use the website, we may collect:
- Contact details such as your name, organization, email address and telephone number.
- Enquiry details, including the service required, project location, timeline, specifications and messages.
- Supplier, contractor or partnership information that you voluntarily submit.
- Chat messages sent to the automated assistant.
- Technical information such as browser type, device type, pages viewed, approximate location and referral source.
- Cookie and analytics preferences.
3. How we use personal information
We may use personal information to:
- Respond to enquiries, quotation requests and partnership discussions.
- Assess project requirements and prepare proposals or recommended next steps.
- Provide, improve, secure and administer the website.
- Understand website performance and visitor behaviour where analytics consent has been provided.
- Maintain business records, prevent misuse and comply with applicable legal obligations.
4. Legal and fair processing
We aim to process personal information fairly, transparently and only for clear business purposes. Depending on the circumstances, processing may be based on your consent, steps requested before entering a contract, a contractual requirement, a legal obligation or a legitimate business purpose that does not override your rights. Our privacy practices are intended to support compliance with applicable Ghanaian data-protection requirements, including the Data Protection Act, 2012 (Act 843).
5. Sharing information
We do not sell personal information. We may share limited information with authorized employees, professional advisers, technical service providers, hosting providers, analytics providers, contractors or partners where this is necessary to respond to your request or operate the website. We may also disclose information where required by law, regulation, court order or a competent authority.
6. International service providers
Some website, hosting, analytics or communications providers may process data outside Ghana. Where this occurs, GT-ARAZAJ should use appropriate contractual, organizational and technical safeguards suitable for the service and applicable law.
7. Data retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain business and project records, to resolve disputes, or to satisfy legal, tax, accounting and regulatory obligations. Retention periods may vary according to the nature of the enquiry or engagement.
8. Security
We use reasonable administrative, technical and organizational measures to protect personal information. These may include encrypted connections, access controls, secure hosting, software updates, backups and monitoring. However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Your choices and rights
Subject to applicable law, you may request access to personal information held about you, ask for inaccurate information to be corrected, object to certain processing, withdraw consent, or ask for deletion where retention is no longer required. We may need to verify your identity before acting on a request.
10. Cookies and analytics
Essential storage may be used to remember site settings. Optional analytics is activated only after a visitor accepts analytics through the cookie banner. Details are provided in our Cookie Policy.
11. Children’s information
This website is designed for business, institutional and professional enquiries and is not directed to children. We do not knowingly request personal information from children through the website.
12. External links
The website may link to third-party websites. GT-ARAZAJ is not responsible for the privacy practices or content of those external services. Visitors should review the relevant third-party privacy notices.
13. Updates to this policy
This policy may be updated to reflect changes in the website, business operations, service providers or applicable requirements. The latest version will be published on this page with an updated date.
14. Contact and complaints
Privacy requests may be submitted through the Contact page, by telephone, or by post to P.O. Box MB 95, Ministries Post Office, Accra. Individuals may also contact Ghana’s Data Protection Commission where they believe a data-protection concern has not been resolved.